Privacy Policy

copywritingcastle (P.IVA IT06781930645), Via Campilonghi, 33, 83010 Capriglia Irpina (AV), Italy, is the data controller for personal data collected through this website.

What data we collect

We collect only the data you provide directly:

• Name, email address, and phone number submitted through contact or checkout forms
• Project details and communications sent via email or the website contact form
• Payment transaction data processed by Stripe (we do not store card details)
• Technical data collected automatically by server logs (IP address, browser type, referrer)

How we use your data

Your data is used to:

• Respond to enquiries and deliver services you have purchased
• Process payments through Stripe's secure payment infrastructure
• Communicate project updates, revision drafts, and delivery notices
• Comply with legal and tax obligations under Italian and EU law

Legal basis for processing

We process your data on the basis of contractual necessity (to deliver the services you purchased), legitimate interest (to respond to enquiries), and legal obligation (for invoicing and tax compliance). We do not process your data on the basis of consent for marketing purposes.

Data sharing

We share your data only with:

• Stripe Inc. for payment processing, subject to Stripe's own Privacy Policy
• Email service providers used to deliver transactional emails
• No data is sold, rented, or shared with advertising networks

Retention

We retain personal data for as long as necessary to deliver the contracted service and comply with Italian tax law (typically 10 years for invoicing records). Contact enquiries that do not result in a purchase are deleted after 24 months.

Your rights (GDPR)

As an EU resident, you have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, email: hello@copywritingcastle.com.

You have the right to lodge a complaint with the Italian data protection authority (Garante per la protezione dei dati personali) at www.gpdp.it.

Cookies

We use only essential technical cookies necessary for the website to function. We do not use advertising, tracking, or analytics cookies. For full details see our Cookie Policy.

Contact

Via Campilonghi, 33, 83010 Capriglia Irpina (AV), Italy
hello@copywritingcastle.com